About us
I'm Mike Story, an EPOS and IT field engineer with 30 years in the industry, trading as Story Technical Services Ltd from Carlisle.

Most of my work comes from EPOS providers, IT service companies and installers who need a reliable engineer on the ground: installations, break/fix, surveys and go-lives, working to their SLAs. I also help local businesses directly, from hotels and pubs to shops, with anything from a dead kitchen printer to a struggling network.

After three decades I've seen most flavours of "it was working yesterday". The approach is simple: turn up, diagnose it properly, fix it, and keep the site trading.

- 30 years' EPOS and IT field experience
- ECS and SPA (petrol retail) cards, MCP and MCDST qualified
- Fully insured limited company
- Same-day call-outs for emergencies, weekends and bank holidays included

Areas covered: Carlisle and all of Cumbria, including Penrith, Kendal, Workington and the Lake District; the North East, including Newcastle, Sunderland and Durham; the North West, including Manchester, Liverpool and Lancaster; and Scotland, from Dumfries and the Borders to Glasgow, Edinburgh and beyond. I also travel further afield across the UK, and abroad when the job is right.